Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Guarantee

  • Our team of technicians will do their best to reply to your assistance inquiries in about 1 hour. If, however, the issue you have experienced needs assistance from the Admin =Department,= we will send the ticket to the administrator on shift and will submit a reply to let you know.

  • Top quality support service

  • Top–class Client Support Service

  • We are online for you 24x7 to provide advices and tech support and also to assist you with any problem that you could stumble upon when controlling your virtual server. We can easily assist you with all pre–installed software, including your Operating System, server management panel (with respect to the VPS type) and the Website Control Panel made 100% by our company.

  • Intuitive help center

  • A Descriptive Help Zone

  • A descriptive and regularly updated articles base is incorporated into our custom–built Website Control Panel. It offers quick tips about how to conduct all the common website management jobs. The Help zone includes in–depth how–to article tutorials and step–by–step video training. You can access the Help area by clicking the Help or Video buttons in the right side of each Control Panel section.