1 hour ticket response
We are focused on providing a quick and accurate response to every trouble ticket submitted by a client. Our proficient customer care staff members will examine your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average customer support ticket response time has proved to be 20 minutes.
An Outstanding Help Desk Service
Our customer service staff representatives have big experience in the Linux hosting packages field and are qualified enough to come up with a quick answer to your problem. If, however, the matter at hand is not within the competence of a technical support engineer, the ticket will be forwarded to a programmer or admin for further assistance.
An Easy–to–Navigate Help Section
In the Website Control Panel you will find an easy–to–browse Help section where you can find quick suggestions on how you can use our services. You can get the answers to your queries in our F.A.Q. library, see more info in the web hosting account administration articles or check the instructional video tutorials.
